Future Residents

At Conrex, we improve the lives in the communities we serve. That starts with helping you find a clean, safe, and affordable place to live. Our application process and policies help make sure that a mutual relationship built on trust is established. We hope to welcome you to your new Conrex home soon!

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Conrex Application Process

How To Apply:  Upon finding and touring your future home listed online on this website, Zillow, or elsewhere, hit the apply button to be taken to that home's listing on Rently.com. There you will create an account and fill out the rental application. When it is complete, it will be sent to Conrex to be evaluated, and you will be notified upon receiving approval. 

Rental Application Guidelines: A rental application must be completed for each person eighteen years of age or older who will be living in the house. Any false information provided by an applicant in a rental application will constitute grounds for the rejection and nullification of that rental application, and will result in the forfeit of any deposit and/or reservation fee. All rental applications are evaluated strictly in accordance with this Rental Policy and with Conrex standard rental criteria. 

Application Fees: A non-refundable application fee of $55.00 is required by each person 18 years of age or older that will be occupying the house. All other fees and pro-rated rent amounts must be paid through our online portal. After approval of your application, a $150 reservation fee is needed to keep the home off the market up to 14 days. 

Security Deposit: Conrex requires a base security deposit equal to one month’s rent as a refundable deposit. At the end of the lease term, the security deposit will be returned to all tenants, less any costs incurred by the landlord for cleaning or repair of the house (excluding ordinary wear and tear) and in accordance with the terms of the lease and applicable law.

Declined Applications: If your application is denied as a result of information provided in a credit report, you will be provided with the name, address and phone number of the credit reporting agency from which the information was obtained, and may request a copy of your credit report from the credit reporting agency within 60 days of denial. 

Pet Policy

At Conrex we want to find the right home for every member of your family, including the furry ones.  That's why every Conrex property is pet-friendly! To keep your home in quality condition we do have a few requirements:

  • Conrex Pet Policy has breed restrictions which requires a signed pet agreement for each pet. 
  • Restricted Breeds are as follows: Akita, American Staffordshire Terrier, Chow, Doberman, Pit Bull, Rottweiler, Wolf Hybrid (German Shepherd, Alaskan Malamute, Siberian Husky, and Chow Chows), and any mix containing one of these breeds.
  • A pet photo is required for all applications including a pet.  Conrex has the right to request a Veterinarian Statement for approval process.
  • There is a $250 refundable deposit per pet, with additional $100 for additional pet, with a maximum of three animals per home.
  • Pet rent is $25 per month per pet, additional $10 per month per pet for the 2nd.
  • These requirements do not apply to assistance animals, as defined in the Fair Housing Act.
  • Please note: For the Cincinnati and Columbia markets, a Petscreening application is required as part of the process.  
Rental Criteria
Rental Criteria

Rental Qualification Requirements

Equal Housing

Conrex is committed to compliance with Fair Housing laws, including those that prohibit discrimination based on race, color, sex, religion, disability, familial status, national origin, and all other classes protected by applicable federal, state and/or local law.


Each applicant must be able to provide a government-issued identification card and a Social Security Card. The provided ID card must be issued by a federal, state or local government agency and include a photograph, name and date of birth. Once the rental application has been approved, we will require that these documents be provided again so that a copy may be made and placed in the permanent lease file.

Individual Applicants

Individual applicants must meet the debt to income and credit standards as well as all other criteria in order to be approved.

Group Applicants

In a group applicant situation, one applicant must meet both financial and background criteria. All other applicants must meet all background criteria. If no individual applicant can meet the financial standards, then all applicants’ debt to income ratios will be combined to determine the debt to income ratio for approval or denial.

Guarantor Applicants

Guarantor applicant is a third party who co-signs the lease and will be financially and legally obligated to pay the rent if a resident fails to do so. Guarantors are required to have income of at least 5x the monthly rent and have a minimum 610 Transunion credit score. Guarantors are required to provide the same documentation as other applicants.

Subsidized Housing

Reach out to your local management team for more information on Section 8 criteria.

Financial Criteria
Financial Criteria

Financial Criteria

Credit score and debt to income ratio

Applicants will be approved based on the following TransUnion Resident scores and corresponding debt to income ratio. The TransUnion Resident score is comprised of several factors including the Transunion credit score, criminal and eviction checks. Conrex will take into consideration the impact of medical debt and student loans. These debts will be removed from the overall debt calculation when determining the debt to income ratio for individuals. Applicants with a TransUnion Resident score of 610 or higher must have 50% or less debt to income ratio; applicants with a TransUnion Resident score of 570-609 must have 45% or less debt to income ratio. If an applicant has no credit history, approval will be granted with a guarantor.


In order to be approved, applicants must provide verifiable proof of gross monthly income. Wage garnishments will be excluded from the income ratio. Acceptable forms of income verification are: 2 most recent original pay-stubs; employment new hire letter on company letterhead; prior year’s tax return; or past 3 months’ bank statements. For self–employed applicants, Conrex will accept a copy of the prior year’s tax return or a certified verification from your bank along with documentation of “doing business as” registration. Housing allowances are acceptable as verified income, and disability payments will be approved as income if the payments are government-backed. Social Security will also be treated as standard income. Court ordered income, child support, and alimony will be accepted as verifiable income if the appropriate documents show that the balance owed is current and the applicant has received 6 months of recent consistent payments. The income amount must equal to or exceed 3x the monthly rent amount. Tips and commission must be on every pay stub for at least 3 months and the lowest monthly amount over the most recent 3 months will be calculated. Unemployment is not a form of income and will not be accepted by Conrex.


Applicants may have no more than 2 court filed evictions within the past 5 years, i.e., individual was not evicted, but filed on. If an eviction occurred within the past 5 years, it will result in an automatic denial.

Bad Check History

Maximum of 2 bounced checks within the past 12 months will be approved with the condition that applicant must pay in certified funds for entirety of lease contract. Guarantors must have no bounced checks in their credit history.


Judgment(s)/collection(s) with outstanding balance(s) unpaid will result in an automatic denial. If judgement(s) have been paid off in full, applicants must provide proof of account satisfaction from creditor or management company. Applicant must not be currently active in bankruptcy. Applicant must show documented closing of bankruptcy. Closed Collection Accounts over 3 years: Approved. Closed Collection Accounts within 3 years: Denial. Rental Debt and Utility related collection account will be an automatic denial no matter the time limit. Any open or outstanding accounts will be an automatic denial.


If personal property owned by the applicant has been subject to repossession but no balance is owed in connection with the repossession, applicant will be approved. If balance is owed in connection with the repossession, applicant will be automatically denied.

Subsidized Housing

Reach out to your local management team for more information on Section 8 criteria.

Background Criteria
Background Criteria

Background Criteria

Landlord Reference

If the applicant has no rental history (i.e., student housing, living with family, etc.), it will not be used in determining approval or denial. If applicant has a minimum of 12 months of verifiable landlord history, applicant can have no more than 2 late payments per year. If applicant has a minimum of 24 months of verified landlord history, applicant can have no more than 4 late payments per year. Applicants must supply verifiable landlord references and complete the landlord verification form. A local agent will make 3 separate attempts by phone or email to contact the previous landlord and obtain a rental reference. If an acceptable rental reference cannot be obtained within 48 hours these 3 attempts, it will not be used to determining approval or denial of application.

Employment Verification

Upon providing proper documents for employment verification, Conrex requires an Employment Verification Form to be completed by the Employer. All additional references must be verified.

Criminal Background

Applicant will be automatically denied if convicted or deferred adjudication of a felony offense (or equivalent level offense in another jurisdiction) related to property damage, a violent nature or sexual nature. If applicant was convicted of an offense for which a person is required to register as a sex offender, they will be automatically denied. Applicant will be automatically denied if convicted or deferred adjudication of a felony offense (or equivalent level of offense in another jurisdiction) related to the manufacture or distribution of controlled substances occurring within the past 5 years.

Mortgage History

Applicants must provide documentation that the mortgage is in good standing or has been sold. If the applicant was a homeowner during the past 2 years or more, mortgage payment history must show no more than 3 late payments per year.

Subsidized Housing

Reach out to your local management team for more information on Section 8 criteria.