Future Residents

At Conrex, we improve the lives in the communities we serve. That starts with helping you find a clean, safe, and affordable place to live. Our application process and policies help make sure that a mutual relationship built on trust is established. We hope to welcome you to your new Conrex home soon!

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Conrex Application Process

How To Apply:  Upon finding and touring your future home listed online on this website, Zillow, or elsewhere, hit the apply button to be taken to that home's listing on Rently.com. There you will create an account and fill out the rental application. When it is complete, it will be sent to Conrex to be evaluated, and you will be notified upon receiving approval. 

Rental Application Guidelines: A rental application must be completed for each person eighteen years of age or older who will be living in the house. Any false information provided by an applicant in a rental application will constitute grounds for the rejection and nullification of that rental application, and will result in the forfeit of any deposit and/or reservation fee. All rental applications are evaluated strictly in accordance with this Rental Policy and with Conrex standard rental criteria. 

Application Fees: A non-refundable application fee of $55.00 is required by each person 18 years of age or older that will be occupying the house. All other fees and pro-rated rent amounts must be paid through our online portal. After approval of your application, a $550 reservation fee is needed to keep the home off the market up to 14 days. 

Security Deposit: Conrex requires a base security deposit equal to one month’s rent as a refundable deposit. At the end of the lease term, the security deposit will be returned to all tenants, less any costs incurred by the landlord for cleaning or repair of the house (excluding ordinary wear and tear) and in accordance with the terms of the lease and applicable law.

Declined Applications: If your application is denied as a result of information provided in a credit report, you will be provided with the name, address and phone number of the credit reporting agency from which the information was obtained, and may request a copy of your credit report from the credit reporting agency within 60 days of denial. 

Additional Services:  We offer additional services to our Residents that include Liability Insurance with our preferred partner LeaseTrack. Additionally Residents can rent washers/dryers from our preferred vendor. For more information on these additional services, please ask your Leasing Associate.

Pet Policy

At Conrex we want to find the right home for every member of your family, including the furry ones.  That's why every Conrex property is pet-friendly! To keep your home in quality condition we do have a few requirements:

  • Conrex Pet Policy has breed restrictions which requires a signed pet agreement for each pet. 
  • Restricted Breeds are as follows: Akita, American Staffordshire Terrier, Chow, Doberman, Pit Bull, Rottweiler, and any mix containing one of these breeds.
  • A pet photo is required for all applications including a pet.  Conrex has the right to request a Veterinarian Statement for approval process.
  • There is a $250 non-refundable pet fee, with $100 additional per pet, with a maximum of three pets per home.
  • Pet rent is $35 per month per pet.
  • These requirements do not apply to certified Emotional Support Animals, as defined in the Fair Housing Act.
  • Please note: For the Cincinnati, Columbia and Huntsville markets, a Petscreening application is required as part of the process.  
Rental Criteria
Rental Criteria

Rental Qualification Requirements

Equal Housing

Conrex is committed to compliance with Fair Housing laws, including those that prohibit discrimination based on race, color, sex, religion, disability, familial status, national origin, and all other classes protected by applicable federal, state and/or local law.

Identification

Each applicant must be able to provide a government-issued photo identification card and a Social Security Card. The provided identification card must be issued by a federal, state, or local government agency and include a photograph, name, and date of birth.

Scoring Requirements for the Household

A score of 539 or below is automatically declined when there is only one applicant. For a household with more than one applicant, all applicants must have their screening score averaged. The average screening score for all applicants must be 540 or higher.

No Credit History

If no credit history, approval can be granted with an approved guarantor. Please refer to the guarantor guidelines for the credit and income requirements. If there is a joint application where one of the applicants does not have any credit history, the other applicants must quailify for the home on their joint score and income alone. Applicants with a verified W-7 or ITIN will not have to secure a guarantor, however applicants must have verifiable income that meets the screening requirements and provide a copy of the W-7 or ITIN document.

Guarantors

Guarantors are required to meet the screening score requirement of 610 Transunion credit score or higher. Only one guarantor is allowed per household. Income verification must be provided to show the annual gross income is at least 5 times the monthly rental amount of the listed home. A guarantor is an applicant who cosigns the lease and will be financially and legally responsible for the lease term.

Financial Criteria
Financial Criteria

Financial Criteria

Credit Score & Debt to Income Ratio

Applicants will be approved based on the following TransUnion resident scores and corresponding debt to income ratio. The TransUnion resident score is comprised of several factors including the Transunion credit score, criminal records, and eviction records. Conrex will take into consideration the impact of medical debt and student loans. These debts will be removed from the overall debt calculation when determining the debt to income ratio for the household. Applicants with a TransUnion resident score of 610 or higher must have 50% or less debt to income ratio; applicants with a TransUnion resident score of 540-609 must have 45% or less debt to income ratio. If an applicant has no credit history, approval will be granted with a guarantor.

Income

The combined income of the household (total gross household income) for all eligible applicants must be equal to no less than 3 times the monthly rental amount of the listed home. Income verification must be uploaded at time of application. Verifiable income will be used to determine the rent-to-income ratio. Unemployment income is not accepted as a form of income by Conrex. Some income results may require further verification. • Paystubs – Shows the last 30 days of income. Two consecutive paystubs are required if paid bi-weekly or semi-monthly, four consecutive paystubs are required if paid weekly, and one paystub is required if paid monthly. • Offer Letters – Provided within 30 days of the lease start date. Offer letter must be on company letterhead and signed by the hiring manager. • Employment Verification – In leau of providing paystubs, an employment verification can be submitted by the employer. It cannot come from the applicant. The employment verification must be provided on a company letterhead and signed by the hiring manager. All information regarding employment status, average number of hours worked, rate of pay, etc. and any other applicable information must be submitted with the employment verification. The employment verification is subject to verification. • Benefit Verification Award Letters – Downloaded from the website (https://www.ssa.gov/) to show the monthly benefit amounts. This applies to any government benefit award letter that includes social security, supplemental security income (SSI), disability benefits, veteran’s benefits, and any pension award letters. Because SSI is likely to increase and decrease throughout the year, a letter dated within 30 days of move in must be provided. • Court Ordered Child Support and/or Alimony – A print out of the current payment history to include 3 months minimum must be downloaded from the applicable state child support enforcement agency website. Court documents showing the ordered alimony amounts are also accepted. • Self Employment – The prior year’s tax return must be provided and must include the Schedule C and Profit and Loss Statement. In addtion to the tax return, a business license or permit is required to show the business is ongoing. In the case the businses was started during the current year, a quarterly P&L statement would be accepted to show income averaged over 3 months. • Cash Savings – In the case of no verifiable income, seasoned bank statements for at least 6 months or an escrow statement can be provided. The screening score must be 700 or higher. This would apply to persons in retirement, commission based employment, or 1099 employees. Other financial statements that show liquid funds available have to equate to 3 times the monthly rent of the desired home times a 12 month lease term.

Evictions

An eviction record occurring within the past 5 years is an automatic denial even if there was a monetary debt that was paid in full.

Collections

• Closed or paid and settled in full will be approved. • Open or outstanding collections with a total maximum balance of $1,000 will be approved IF the credit score or household score is between 540 – 599. Student loans and medical collections are excluded from calculating collection balances. • Open or outstanding collections with a total maximum balance of $2,000 will be approved IF the credit score or household score is 600 or higher. Student loans and medical collections are excluded from calculating collection balances. • Any rental collections or landlord collections are an automatic denial.

Background Criteria
Background Criteria

Background Criteria

Criminal Background

• Any criminal offense, deferred adjudication, or conviction for which a person is required to register as a sex offender will be automatically declined. • Any criminal offense, deferred adjudication, or conviction of a felony offense related to the manufacture and/or distribution of controlled substances within the past 7 years from the date of conviction will be automatically declined.

Subsidized Housing

Reach out to your local management team for more information on the Housing Choice Voucher (HCV) criteria.